Last updated: October 16, 2025

1. General Provisions

This Privacy Policy defines the procedure for processing and protecting the personal data of users of the Love Vivienne online store (hereinafter — the "Store"), located at lovevivienne.ua.

By using our website and providing your personal data, you confirm your agreement with the terms of this Privacy Policy.

The website administration respects and complies with the legislation of Ukraine on personal data protection.

2. What Data We Collect

2.1. Data you provide directly:

  • Last name, first name, patronymic
  • Contact phone number
  • Email address
  • Delivery address
  • Other information required for order processing

2.2. Data collected automatically:

  • IP address
  • Browser information
  • Time of access to the website
  • Address of the page you came from
  • Cookies

3. Purpose of Personal Data Collection

We use your personal data exclusively for:

  • Processing and fulfilling orders
  • Communicating with you regarding your order
  • Providing information about goods and services
  • Improving the quality of service
  • Analyzing and improving website performance
  • Fulfilling our obligations to you
  • Informing you about promotions and special offers (with your consent)

4. Protection of Personal Data

We take all necessary measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

  • Secure servers and connections
  • Restricted access to personal data
  • Regular security system updates
  • Employee data confidentiality

5. Transfer of Data to Third Parties

We do not sell, exchange, or transfer your personal data to third parties without your consent, except where necessary for:

  • Order fulfillment (delivery services)
  • Compliance with the legislation of Ukraine
  • Protection of our rights and security

Third parties who gain access to personal data are obliged to maintain confidentiality.

6. Cookies

Our website uses cookies to improve functionality and ease of use.

Cookies are small text files stored on your device when you visit the website.

You may configure your browser to reject cookies, but this may limit the functionality of the website.

7. Your Rights

You have the right to:

  • Receive information about which of your personal data we process
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent to the processing of personal data
  • Restrict the processing of personal data
  • File a complaint with the Ukrainian Parliament Commissioner for Human Rights

8. Retention of Personal Data

We retain your personal data for as long as necessary to achieve the purposes set out in this Policy, or as required by the legislation of Ukraine.

9. Links to Other Websites

Our website may contain links to other resources. We are not responsible for the privacy policies of those websites. We recommend that you review their privacy policies.

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. All changes take effect from the moment they are published on the website.

The date of the last update is indicated at the beginning of this document.

11. Contact Information

If you have any questions regarding the Privacy Policy or the processing of your personal data, please contact us:

Website: lovevivienne.ua

Email: love.vivienne.office@gmail.com

Phone: +380 050 669-13-21

By using our website, you confirm that you have read this Privacy Policy and agree to its terms.